Terms & Conditions – kachalu.com
Last Updated: 18 September 2025
Welcome to kachalu.com (“Website”). This Website is owned and operated by Auric Enterprises (“Company”, “we”, “our”, or “us”). By accessing or using this Website, you agree to comply with the following Terms & Conditions. Please read them carefully.
1. General
1.1. By using our Website, you confirm that you are at least 18 years old or are accessing the Website under the supervision of a parent/guardian.
1.2. We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.
2. Products & Services
2.1. We deal in Food, Fragrances, Personal Care, Health & Nutrition products from our own and third-party brands.
2.2. All products are sold under the inventory model, meaning stock is held and managed by us.
2.3. Product descriptions, images, prices, and availability may change without notice.
3. Orders & Payments
3.1. By placing an order, you agree to provide accurate and complete information.
3.2. All payments must be made through the available payment methods on our Website.
3.3. We reserve the right to cancel or refuse any order at our discretion.
4. Shipping & Delivery
4.1. Orders will be processed and shipped as per the timelines mentioned on the Website.
4.2. Delivery timelines are estimates and may vary due to factors beyond our control (e.g., courier delays).
4.3. Risk of loss passes to you once the order is delivered.
5. Returns, Refunds & Cancellations
5.1. Returns, refunds, and cancellations are governed strictly by our separate Return & Refund Policy, available on the Website.
6. Intellectual Property
6.1. All content on this Website (text, images, logos, designs, trademarks) is owned by or licensed to Auric Enterprises.
6.2. Unauthorized use, copying, or distribution of any material is strictly prohibited.
7. Third-Party Brands
7.1. We also sell products of third-party brands. Responsibility for product quality, safety, and claims lies with the respective brand/manufacturer.
7.2. We are not liable for any claims arising out of third-party products.
8. Limitation of Liability
8.1. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our Website or products.
8.2. All products must be used as per the instructions provided. We are not liable for misuse or adverse effects.
9. Governing Law & Jurisdiction
9.1. These Terms & Conditions are governed by the laws of India.
9.2. Any disputes shall be subject to the jurisdiction of courts in Roorkee, Uttarakhand.
10. Contact Us
For any queries or support, please contact:
Auric Enterprises
📧 Email: info@kachalu.com
📱 Mobile: +91 9758105151
🏠 Address: 831/1, New Adarsh Nagar, Near Greenway School, Roorkee, Uttarakhand – 247667
