Privacy Policy – kachalu.com

Last Updated: 18 September 2025

This Privacy Policy explains how kachalu.com (“Website”), operated by Auric Enterprises (“Company”, “we”, “our”, or “us”), collects, uses, and protects your personal information when you visit or make a purchase from our Website.

1. Information We Collect

We may collect the following types of information when you use our Website:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Payment details (processed securely via third-party payment gateways, we do not store your card/bank details).

  • Usage Information: IP address, browser type, device details, and browsing activity on our Website.

2. How We Use Your Information

Your data may be used for the following purposes:

  • To process and deliver your orders.

  • To send order confirmations, invoices, and updates.

  • To provide customer support.

  • To improve our Website, products, and services.

  • To send promotional offers, if you have opted in.

3. Sharing of Information

  • We do not sell or rent your personal information to third parties.

  • Information may be shared with trusted service providers (delivery partners, payment gateways, etc.) for order fulfillment.

  • We may disclose information if required by law or government authorities.

4. Data Security

  • We use industry-standard security measures to protect your personal data.

  • However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

5. Cookies & Tracking

  • Our Website uses cookies to enhance user experience, analyze traffic, and personalize content.

  • You can manage or disable cookies from your browser settings.

6. Your Rights

As a user, you have the right to:

  • Access and update your personal information.

  • Request deletion of your personal data (subject to legal/business requirements).

  • Opt-out of receiving promotional communications.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Auric Enterprises
📧 Email: info@kachalu.com
📱 Mobile: +91 9758105151
🏠 Address: 831/1, New Adarsh Nagar, Near Greenway School, Roorkee, Uttarakhand – 247667